Agency program

Hosting partnership designed for digital agencies

Not reselling — actual partnership. Dedicated account manager, custom SLAs, co-branded support for your clients. For agencies with 10+ active client sites.

Reseller vs Agency

When the agency program is the right fit

Reseller is for solo resellers. Agency is for digital agencies that build and manage client sites as a service.

Reseller hosting

Fit for

  • Solo entrepreneurs
  • Small hosting businesses
  • Automated WHMCS billing
  • 100% white-label (clients don't know about us)

Agency program

Fit for

  • Digital agencies with client services
  • Studios (10+ client sites)
  • Custom contracts + invoicing
  • Co-branded ("GrafixHost partner of [your agency]")
What you get

Real partnership benefits

Not marketing buzzwords — concrete business advantages.

  • Dedicated account manager

    One person on our side who knows all your clients and projects. Not rotated in support shifts.

  • Volume discounts

    Up to 35% off standard pricing at 50+ active client accounts. Tiered pricing negotiated individually.

  • Co-branded support

    Optional: support email from "GrafixHost (partner of [Your Agency])". Your clients see you're partnered with us — you're not hidden.

  • Priority response

    Tickets from agency accounts automatically high-priority. SLA: 30 min for critical, 2 hours for high.

  • Custom contracts

    MSA, DPA addenda, custom SLAs. Net-30 invoicing. Quarterly or annual billing instead of monthly.

  • Team training

    Free onboarding for your dev/ops team — cPanel best practices, WHM admin tasks, troubleshooting workflow.

Partner portal

One screen for every client site

Manage dozens of client accounts from a single interface. No more jumping between cPanels.

  • List of every client site + status
  • Bulk operations (backups, updates, migrations)
  • Aggregated billing + per-client breakdown
  • White-label PDF reports for your clients
  • API for integration with your internal tools

Partner portal screenshot — final design ships in Phase 5

Case studies

Agencies working with us

Real partnerships. Names anonymized until we get publication permission.

  • WordPress development studio
    12 people · 47 client sites

    Cut infrastructure overhead 60% after migrating from self-hosted DigitalOcean.

  • E-commerce agency (WooCommerce)
    8 people · 23 online stores

    Average page load -45%. Zero downtime during Black Friday 2024.

  • Marketing agency (multi-tenant)
    25 people · 110+ client sites

    Replaced 4 separate hosting providers with GrafixHost. Single invoice. Quarterly business reviews.

Ready to discuss a partnership?

Application is manual review (1-2 weeks). We review the agency portfolio and current client base.

Got fewer than 10 client sites?

Our reseller program may be a better fit to start. No minimum, instant signup.