WordPress in safe hands while you focus on your business
Expert support: speed tuning, security, daily updates, hack recovery, migration. From €29/month. 24/7 for critical incidents.
Services that demand senior WordPress expertise
We're not an automated malware scanner. Real engineers who work with WordPress every day since 2014.
Speed tuning
Profiling with Query Monitor, DB query optimization, image lazy loading, CDN setup. Target: PageSpeed 90+.
Security and hardening
Audit of plugins/themes for vulnerabilities, .htaccess hardening, 2FA for admin, security headers, file permissions audit.
Managed updates
Plugins and core updates on staging first, testing, then production. Snapshot before each update for rollback.
Hack recovery
Malware cleanup, restore from backup, identify attack vector, apply patches. SLA: 6 hours for critical incidents.
Inter-host migration
From any WordPress host to GrafixHost — no downtime, staging tests, full URL verification after swap.
Architecture consulting
For sites with 100K+ monthly visitors: caching strategy, DB sharding, multisite setup, custom CDN rules.
Pick the right scope
Monthly plans for ongoing care. One-time services for specific projects.
Monthly support
Ongoing care for your site.
- Weekly snapshots + 30-day history
- Managed updates on staging
- 24/7 monitoring + uptime alerts
- Up to 2 hours dev work per month
- Quarterly performance review
- Email + chat support
Emergency incident
Hacked site, downtime, critical bug.
- Response under 1 hour 24/7
- Malware cleanup + protection
- Backup restoration
- Attack vector identification
- Post-mortem report
- Prevention recommendations
Performance audit
One-time deep review.
- PageSpeed + Lighthouse analysis
- DB query profiling
- Plugin/theme conflict report
- Security vulnerability scan
- Concrete action plan
- Implementation estimate
Frequently asked questions
Can't find an answer? Ask our AI assistant — it handles 9 out of 10 questions.
Do you support sites on another host?
Yes, given SSH or FTP access and a WordPress admin account. For managed WP hosts (Kinsta, WP Engine) — usually yes, but with limited access depth.
What's the SLA for an emergency incident?
First response under 1 hour 24/7/365. Reaction (work begins) under 2 hours. Critical resolution (site back up) typically under 6 hours.
What does an emergency cost outside subscription?
€199 fixed fee for emergency intervention up to 4 hours of work. Beyond that — €75/hour. For subscribers — included in plan up to monthly limit.
Can the service be paused?
Monthly plans — yes, no fee, up to 2x yearly for 1 month each. Useful if your site is seasonal.
Give me an example of what happens in a typical month
Weekly: snapshots, monitoring review, staging updates. Monthly: performance review, security scan. On request: dev tasks up to 2 hours (mini features, text changes, image work).
Do you work with WooCommerce stores?
Yes, and we're good at it. Experience from 100 to 100,000 SKU stores. Catalog/checkout performance, payment gateway debugging, order workflow customization.
Got an emergency?
Tell us what's happening — we respond under 1 hour, 24/7.